How can libraries get smarter about their digital content?
On September 20, 2013 I led a workshop for LACONI, an association of 150 Chicago-area websites. The smart participants (of…
Defining content strategy, breaking down silos, and creating empathy for the audience
I'm honored to be featured in the "Conversations in Content Strategy" series from Canadian content strategy/UX pro Kris Mausser. Kris's…
Selling content strategy to management
or, how content strategy challenges are keeping your CEO up at night Presentation delivered at the Chicago Content Strategy Meetup…
How to recover from being a content hoarder
This is a follow-up post to "Are you a content hoarder?" where we explored why people hold onto content long…